Providing effective IT services to safeguard core business processes – and, thus, your company’s business success – places great demands on the IT department. If there is a drop in the performance and availability of software applications, for instance, it can impact on the entire business flow and prove to be extremely costly. So security and high availability are top priority, as is compliance with statutoty requirements. End-to-end service quality monitoring (also known as cloud monitoring and application monitoring) gives you all the information you need to quickly locate bottlenecks. This will enable you to proactively eliminate performance disruptions before they affect the users.
Typical issues associated with end-to-end monitoring include:
- End-to-end monitoring of IT performance
- End-to-end monitoring of all applications
- Complete transparency over the service quality of IT services for every user
- Proactively identifying and eliminating bottlenecks
- Compliance with service level agreements
- Maximising customer satisfaction and, thus, user numbers
- Monitoring solution even for cloud applications
Controlware can help you to design, implement and operate your end-to-end monitoring solution. As a highly experienced managed service provider we will ensure that the platform is high-performing, stable and cost-effective, and operate it in part or in full if you require.