Customers expect quick responses, same goes for service partners who have to be coordinated promptly. Unified Communications’ (UC) answer to the growing and increasingly complex communication options available comprises various communication services that gives the users easy access and as a by-product fosters collaboration. It is vitally important to bundle all communication channels in one place: Telephone, fax, e-mail, messaging, presence, as well as conferencing via web, audio or video must be easily accessible from any device, regardless of time and location.
Voice-over-IP (VoIP) technology lays the groundwork for scalable, flexible communication networks based on centrally run, redundant server architectures; deploying them cost-effectively throughout the entire company.
Tailored licensing enables customer to select the billing method that fits their commercial needs, either as a project price or simply consumption-oriented based on a subscription model for cost distribution over the usage period.
UC provides a flexible and standards-based communication infrastructure that keeps an eye on the costs while providing the company a competitive edge through better collaboration
Controlware helps you with the evaluation, implementation and integration and is of course also able to provide the maintenance of your Unified Communications solution.