The term "collaboration" defines the teamwork of multiple individuals or workgroups to accomplish a task or implement a project. The project teams can be separated both spatially and organisationally. It does not matter if employees are at other company sites or in other departments. Customers and external service providers can also be easily and securely involved this way.
It is important to keep the flow of information up and running to remain competitive. While the telephone is still the most common means of communication, it is steadily losing relevance and is increasingly being overtaken by high-resolution video communication, persistent chats and file sharing, and electronic whiteboarding.
These modern communication options can be hosted in your own data center, obtained from the cloud or used as a combination (hybrid) of both.
On request, we analyse your current corporate communication and your individual requirements for an effective collaboration solution and support you - from the consulting and planning stage to the implementation and maintenance.
Unified Communications includes a variety of innovative communication services that improve user accessibility and foster collaboration.
Videoconferencing not only plays a role in the communication between employees, but also simplifies important business processes such as collaboration, live customer service or online training.
Team Collaboration solutions offer the possibility to exchange information before, during and after a meeting in virtual rooms based on either topics or projects via chat or video calls.
A high-performance contact center is the perfect basis for excellent customer service. Productivity and service quality can be significantly increased by customization, detailed reporting and seamless integration into company processes.